15 JULY, 2025
30 JUNE, 2025
20 FEBRUARY, 2025
12 NOVEMBER, 2024
17 SEPTEMBER, 2024
2 JULY, 2024
30 APRIL, 2024
27 FEBRUARY, 2024
16 JANUARY, 2024
4 DECEMBER, 2023
11 OCTOBER, 2023
6 JUNE, 2023

What's New in OpenForms

15 JULY, 2025

File Upload & Signature Fields Not Uploading Files Correctly with Version 1 Themes

Changes were made in our June release to attend to WCAG 2.2 AA accessibility issues on our form display. Unfortunately these improvements have caused a problem for file upload and signature upload fields on forms that use version 1 themes.

When respondents view the form they are presented with our default "upload" button while also seeing a browser default "upload / select file" input. The respondent then selects files using either input and submits the form. Those selected files are then not being uploaded to OpenForms.

Fixing This Issue Yourself

You can fix this issue yourself by updating your theme to use the latest version (version 2). We advise making a copy of your theme and testing it on a draft form first to see if there are any other complications with your custom CSS.

Once any CSS issues are resolved, copy those changes into your first theme and update it to use version 2. Once saved you cannot revert that theme back to version 1. Testing changes in a duplicate theme first is highly recommended, especially when your theme has custom CSS implemented.

Fixed by Us

This change has fixed the issue on your forms so that any respondents who load the form after release will be able to upload files successfully. You will not need to update your theme from version 1 to version 2 to see this issue resolved.

We do however highly recommend updating all themes still using version 1 of the OpenForms base theme to use version 2 so that you can remain up to date and receive all the latest styling and accessibility enhancements.

30 JUNE, 2025

Pre-set Retention Period for Form Responses

Tired of manually clearing out old form responses that have passed your retention period policies or removing them to keep under your file storage quota? Be tired no more! You’ll be able to configure the retention period for form responses at an organization level or on individual forms so that responses are automatically deleted from OpenForms on your behalf.

Need responses to stick around for 90 days on your Contact Us form? Simply update that form, enter 90 in the new retention period setting and publish your changes. Then any new responses submitted to that form will automatically be deleted 90 days after their submission date.

When viewing the responses for a form you can also now search for those that will be deleted soon so you can export the data and files before they are removed. Need more time? Update or set a new retention period for already submitted responses on a form using the bulk action tools.

Keep up to date with email snapshots so you know exactly how many responses in your forms will have their deletion date upcoming in the next week or month and make sure you login in time to export the data and files before those responses are deleted.

This feature is available on all new subscriptions of OpenForms. Not available on legacy subscriptions.

PayWay Payment Gateway

A new version of the PayWay payment gateway is available and we advise customers who use the existing gateway to upgrade to this latest version. This new version of the gateway uses the latest security and performance improvements from PayWay. When used on your forms, respondents will be redirected on form submission to fill out their payment details in the PayWay interface and then returned to OpenForms afterwards. In comparison, the previous gateway we have in OpenForms presents the input fields for entering card details in the final section of the form itself.

We will in time be removing our previous version (now flagged as “legacy” in the connectors interface) of the PayWay gateway from our product so that our customers can keep up to date with the latest, more secure version of the PayWay gateway.

Google Maps Connector for Location Fields

In our previous notes we spoke about Google Maps transitioning some of their API services to legacy status in March 2025, giving us a year to migrate to newer versions. We’ve worked as quickly as possible to get the new versions working so that you can upgrade your Google Maps APIs to the latest versions too.

For now, our connector will work with both the legacy and new versions of the APIs. We’ll be in touch in a future release to let you know when we’ll stop supporting the legacy APIs.

Accessibility Improvements

We’ve always worked to maintain WCAG AA accessibility compliance for our forms display so that as many people as possible can easily access, interact with, and submit the forms you create. We’ve now moved to bring our admin interface under this same accessibility compliance banner.

We’re first focusing on the major components of the screens that you use every day and will continue to enhance our interface throughout the rest of the year. Keep an eye on future release notes for more updates.

Business As Usual

Bug Fixes

Archived forms could still receive test submissions if the form had already been loaded in the web browser before it was archived. These responses will now be blocked from submission.
One of the columns of data in the Form Governance report was missing from the CSV export. This data is now included.
Exporting a single form response was failing if it included attachment files. This export will now download correctly, including files.
Exporting form responses that include duplicate checkbox values was causing the export process to fail.
The storage usage chart for Account Owners was not showing data correctly, now it does.
When duplicating a theme, the modal to confirm the duplication wasn’t closing. Now it will close when you confirm the duplication.
When exporting form responses that include a field that holds more than 32,000 characters we will now truncate the export of that field so that it can still successfully complete the export. Previously the export would fail.

Enhancements

A payment gateway that was only used on deactivated versions of forms wasn’t able to be deleted, now it can be.
When “stop sections” are used in a form, it will automatically change the layout of the form to showing section by section if it was previously set to show the whole form all in one page.
The form builder page width has been made consistent between the various tabs. Previously each tab had a slightly different width. The build and settings pages especially have more width. Noticeably the settings tab shows the list of available sections in three columns rather than two.
Data Connections will now include a flag in the output from OpenForms denoting if the form response is a “Test” response vs a response from a published form version.

Deprecations

If an internal version of a response PDF created prior to December 2018 that includes links to signature files and is published on a public domain, e.g., on a city website as part of council meeting agenda/notes; it was allowing search engines to follow the links in those documents and have the signature files listed in their search results. The endpoint that serves those signature files has been removed.
As we build new versions of payment gateways it is occasionally not possible to update the existing gateway and we need to release a totally new type of gateway. In this case you will notice that some gateways will have a banner showing the word “Legacy” in the Connectors landing page

20 FEBRUARY, 2025

Insights Dashboard Revamp

Sample screenshots of the new Insights reports

Data alone can be just a number or a piece of text, but grouped together becomes information and insights that can help us make better decisions.

Previously our Insights page had two basic lists of information and a small handful of statistics showing the number of responses received and the amount of payments transacted in the forms.

We've refreshed the layout to make these reports easier to view, navigate, and search. Giving more purpose and focus for each report. We've also introduced two new reports to help you more easily manage your forms with a birds-eye view and give your finance team a central location to see all paid transactions.

New Insights reports (payments and form governance) are only available on non-legacy Enterprise subscriptions. Existing reports with refreshed interfaces are available to everyone.

Enhancements Throughout OpenForms

New organization-level settings for file upload fields: configure the settings for this type of field so that when authors use it on their forms it will already have the right max file size and number of files. One less thing for your authors to remember when creating a form, making the process more efficient.
Old API keys from deprecated version 1, 2, and 3 will be removed from the system, cleaning up your keys listing.
Performance improvements for the CSV export of form responses.
Refactoring and performance improvements across the administration site. Navigating between pages should feel faster and more responsive

An Update on Our Google Maps Connector

We've received notification from Google Maps that certain API services we use in our connector will be transitioned to Legacy status on 1 March 2025. They will still work for a year to give us and customers time to migrate to newer versions.

Do not update your Google Maps account to use the latest versions of these APIs as they will not work with our current connector in OpenForms. We will be in touch again once we have updated our connector and you can then update your configuration through your Google Console.

If your usage of the Google Maps connector in OpenForms exhausts your free quota from your Google Maps Console you may be charged at a different rate to what Google has charged you in the past. We will be working as quickly as possible to upgrade our connector to reduce any disruptions and costs of this service.

12 NOVEMBER, 2024

Workflow & Azure AD Partner Up

To bring efficiencies to your forms' workflow management we've expanded our Microsoft Azure AD connector to now work inside your forms' Workflow settings. You can select an Azure AD Group as a reviewer in addition to, or instead of, selecting individual staff members. Now when staff move positions or leave the organization you can simply update their assignment in Azure AD and the changes will flow through to OpenForms without you needing to update forms individually.

Don't have the Azure AD Connector and/or Workflow available on your subscription? Chat with us about upgrading. This update will be available on non-legacy Enterprise subscriptions with the Azure AD add-on.

Enhancements Throughout OpenForms

Introduction of a search feature on many pages throughout the Admin and Integrations sections of OpenForms. Many of our customers have a large number of Lists, Themes, Snippets, Data connections, etc., which can be hard to scroll through and find the one you're looking for. Now you can simply search by name to filter the list.
Writing content for emails to staff and respondents in form settings has always been done using a HTML editor, now we've introduced the ability to swap it over to the "visual editor" so you can write and format the content of your emails without needing to write any code.

When updating existing forms make sure to check the content to see if it is still formatted the way you want as we convert your HTML. Some HTML is not supported in the visual editor, e.g., tables; so if you use those you will need to keep your content in HTML mode.

This editor is also available when writing content for the message that appears to respondents after successfully submitting their form.
Location fields in forms are now more configurable with the introduction of the option to show or hide the "Use my current location" button. This gives you more control if you also use Data Connections or an ESRI connector with a Location field.
Squashed bugs of note:
- In certain scenarios the default PDF for responses would download an incorrect version from the Responses page in a form. This has been rectified and will now download the latest version.
- If one of the files attached to an email was invalid, e.g., was missing an file extension, the email was not being sent at all. This has been fixed so that the email still sends.
- ESRI field settings were not showing all options correctly in certain scenarios. This has been fixed so that the settings show correctly now.

Upcoming Decommissions

The POLi payment gateway uses cookies and will therefore stop working once the Google Chrome web browser stops accepting 3rd party cookies. We're getting ahead of this and advising customers to retire this payment gateway and move onto another gateway of their choice so that payments can continue to be collected through OpenForms successfully.

The PayNow payment gateway will also be decommissioned.

If you are using either of these gateways we will be in contact soon to help you move forward with an alternative gateway.

17 SEPTEMBER, 2024

This release introduces the govDelivery integration for subscriber capture, multi-factor authentication for user login, and many feature improvements and bug fixes that will provide you with the best experience possible in OpenForms.

govDelivery Integration

Available on current (non-legacy) subscriptions. Not sure what subscription you're on? Reach out today.

OpenForms can now integrate with govDelivery, the Granicus communications product. If you already have govDelivery and OpenForms, you'll be able to collect new subscribers to your mailing lists directly in your forms. Get in touch if you're interested in learning more about govDelivery.

How it Works

Before you begin, ensure your govDelivery administrator has the relevant account, topics, and categories configured in your organization's govDelivery environment ready to receive subscribers.

Your OpenForms administrator can then proceed to set up the govDelivery connector. Once the connector is ready, form authors can insert the Subscriber Capture field to any form they like, and select the preferred govDelivery connection and topics to display in the field settings. They will also provide a link to your organization's privacy policy, which respondents can consent to when they subscribe.

form with subscriber capture - small.png

As your respondents fill in the form, they will see the Subscriber Capture field as part of the form (example above). To subscribe, they simply select Yes, enter their email address and topic(s) they are interested in. This email address will automatically pre-populate if they have already entered one in a previous part of the form, further saving them time.

Once a respondent submits the form, their subscription preferences will be automatically sent to govDelivery. Depending on how your govDelivery administrator has set this up, every new subscriber will receive an email confirmation from govDelivery, including a link to manage their subscription preferences moving forward.

Multi-factor Authentication for Your Login

Multi-factor authentication (MFA) is one of the most effective ways to protect your valuable information and accounts against unauthorized access. As an OpenForms user, you can choose to enable MFA when you login. All you need to do is navigate to your Profile page in OpenForms and enable 2-step verification. You will be prompted to scan a QR code into your preferred authenticator app and follow the steps to complete the process.

Once enabled, you will be asked for your username and password, plus a verification code each time you login to OpenForms. You can disable this 2-step verification anytime, and if you are unable to you can reach out to your Account Owner to disable this on your behalf.

Please note that this MFA feature will not apply if you currently use Azure AD or an OpenCities account to login to OpenForms.

Convenience Fee for Paymentus Payment Gateway

In our last release, we launched Paymentus payment gateway connector for use in OpenForms across the US. This connector now supports convenience fee based on payment type, so the amount you configure in your Paymentus account can flow through to the payment field automatically in OpenForms. On the form we display a confirmation popup to respondents prior to form submission to inform them of the fee amount and total charge.

If you are interested in using the Paymentus connector, we recommend reaching out early to Paymentus Support to setup your test/live environments, whitelist our IP addresses and configure other settings such as convenience fee before you add the connector. More details are available on the Paymentus connector page in OpenForms.

Continuous Improvements and Bug Fixes

Form Authoring and Usage

Form template library: Added duplicate form name check when user creates a form based on template, fixed up feedback form URL on template library page.
Workspaces: Moving form from one workspace to another refreshes the UI straightaway, update workspace permissions to handle AD user belonging to more than one AD group.
Saving form: No more issues saving imported forms with specific references to fieldset and smart logic.
Date field: Operator against today's date now saves correctly if author clicks Save and preview straightaway, user no longer gets prompted unnecessarily if Date field is required and has a default date set.

Form Workflow and Review

Workflow transition with 2 email notifications (one with response PDF attachment and one without) now works as expected.
The "Add notification" button is no longer disabled when a notification to respondent is present for final workflow step.
Improved error handling when publishing form from Workflow tab.

User Profile

Resending of verification email allowed if user changes their email address.
Status now displays as Awaiting Verification when user updates their email which is pending verification.

Administrator Function

Updated AD user sync to handle organization's AD properties unsupported by OpenForms.
Added scroll bar to left navigation menu in Admin so all links are visible when Organization Default is expanded.
ArcGIS ESRI connector: Increased API key field length in ESRI connector to support ESRI's latest API keys.
SharePoint connector: Files with same filename are renamed (instead of replaced) during SharePoint export, fixed issue with export when not all repeated fields are answered.

2 JULY, 2024

This release introduces a new Form template library for authors to easily preview a selection of pre-built templates and use them to create new forms. Another key deliverable is a new Paymentus payment gateway connector – available to our United States (US) customers.

As previously communicated, OpenForms will no longer support legacy versions v1, v2 and v3 of Data Connections and Web APIs after end of June 2024. Impacted customers should update their integrations to the latest version v4 as soon as possible.

Form Template Library Inside OpenForms

Available on current and legacy subscriptions.
FTL illustration_templib_2.gif

To make it easier to get your forms up and running, OpenForms now comes with a new Form template library filled with pre-built templates. Your authors can now preview and select a template to create their new form if they do not wish to build one from scratch.

The library will initially contain five form templates (moved across from the Help Center) including the Bin request, Contact us, Decision tree, Job application, and Repeatable group templates. All templates are managed by the Product team, and we welcome you to submit suggestions for new templates. A future enhancement will look at allowing you to upload and manage templates specific to your organization.

Discontinued Legacy Versions of Data Connections and Web API

With this release, versions 1, 2, and 3 of data connections and Web API will be completely discontinued. This allows OpenForms to keep our system free of old code that is no longer used, and in turn improves performance, security, and code cleanliness.

If you still use these legacy versions, please update your middleware and in-app configurations to use version 4 to avoid any interruptions. We have communicated this change since June 2023, and our Customer Support representatives got in touch via our support ticket system back in February 2024 to let you know which of your data connections need attention, and if you have API keys still accessing old versions of the API. If you have further questions, please reach out to Granicus Support.

New US Payment Gateway - Paymentus

This new gateway will be available for you to use in your forms across the US. If you already have a Paymentus account you can easily get set up to start asking payments on your forms. Check out the articles on how to set up a payment gateway and take payments through a form.

Please note this gateway does not yet support convenience fees you configure for specific payment types in Paymentus - this is an enhancement we will look to incorporate in a future release.

Continuous Improvements and Fixes

Microsoft SharePoint Connector

Implemented predictive search for users to locate specific SharePoint sites, document libraries, and lists.
Make new field Form ID available for mapping to a "single-line text" or "number" column type in SharePoint.
Support mapping of Date fields and Submission date/time fields to "multiple lines of text" column type in SharePoint.

Administration

The date range selector for filtering form analytics has been restricted to last 12 months, to improve performance and response time.
Workspace with restricted permissions no longer have permissions reset when its Admin/Author/Reporter is promoted to a higher role.
Pagination issue on Account > Track account storage page now resolved.

Form Authoring and Usage

Accessibility improvements for keyboard and screen reader users.
Able to save the fieldset after a field with display logic is duplicated.
Page displays correctly when editing a link inside Content field after saving form.
ESRI predictive list populates when map display is disabled for Location field.
Issue duplicating a Calculation field with smart logic and variables now fixed.
Drag-and-drop a section using "Insert below section" now works as expected.

30 APRIL, 2024

This release contains several long-awaited upgrades to OpenForms, providing better user experience and security for our customers. Included are upgrades to form builder capability and email size limit, a new payment integration for Stripe as well as multiple bug fixes and feature improvements.

Easily Build Calculation Formula, Smart Logic Rules, and Date Field Based on Today's Date

Form authors can now reference "today" in Form Builder when:

Using date functions within Calculation fields e.g., dateDiff ('31 Dec 2024', today)
Showing or hiding fields with Smart Logic by comparing today with other dates using the "is before", "is after", or "=" operator
Setting a date or date range for a Date field

This new capability will both simplify and expand a form author's ability to build forms that require today's date to be captured dynamically when a respondent loads the form, which is then used to drive logic and behavior within the form.

For consistency, OpenForms recognizes today's date based on the organization's time zone, instead of the respondent's browser/device time zone.

Increased Email Sending Size

The size limit for email notifications sent from OpenForms (to respondents or staff) has been upgraded from 10 MB to 40 MB. This limit applies to the email content plus any attached files.

The new 40 MB limit will benefit customers who use OpenForms to send email notifications with larger attachments, making it easier for recipients to access attachments directly within the email instead of needing to click a link to another page to view the attachment.

New Stripe Payment Gateway Connector

A new Stripe payment gateway connector is now available for use within OpenForms, and is recommended for all customers who process payments on their forms using Stripe.

This replaces the legacy Stripe connector that used older version of Stripe APIs and required customers to adjust their Stripe account settings to enable encrypted card numbers to pass through OpenForms.

The new Stripe connector now redirects users to a Stripe-hosted page that securely collects payment information, ensuring that sensitive card numbers do not pass through OpenForms server. This brings OpenForms in line with Stripe's latest APIs, providing improved security and fraud protection for our customers.

To upgrade the Stripe payment connector on your form, see how you can set up a new Stripe connector and update the connector on your existing forms.

Continuous Improvements and Fixes

Form Builder

When there is a hidden repeatable group in form, respondent can now submit (or progress to next section) without any issue.
Support form accessibility by ensuring fields are highlighted and focused correctly when respondent tabs through using keyboard.
Picking a form's deactivation date using calendar widget in Form General settings now populates the Date field correctly.
Custom CSS class added to Standard Group or Repeatable Group fields are now placed in the form's HTML.
Email notification when respondent saves a response now shows the verified sender details as configured in the Form Response settings.
Save Progress link now works for forms containing Content field that displays piping from a group.
Timeout issue when deleting some forms is now resolved.

Workflow

When adding email notification for the final transition, additional emails must not be blank (since there are no further reviewers to notify).

Connector

SharePoint Connector settings: Drop-down list for SharePoint sites, lists, and document libraries are now sorted in alphabetical order.

Admin Function

Some customers had trouble updating their organization timezone setting in OpenForms, this is now working.
When Admin saves a User account without any changes, success message no longer indicates email was sent to the User.
Improved error message when Admin tries to update or deactivate OpenForms user synced from OpenCities.

27 FEBRUARY, 2024

We couldn't wait any longer to get yet another feature release into OpenForms, even though we had one just go out in January. This time we turned our attention to a solution that gives administrators the ability to guide the governance of content and configuration of any new forms that are created in their organization. That's not all though, we've also squashed some more bugs and implemented further enhancements to existing features. Read on to learn more about all the inclusions in this release.

Introducing Organization Defaults

Available on current (non-legacy) Enterprise subscriptions. Not sure what subscription you're on? Reach out today.

If you could create a central mind for your authors so that each and every form created by any one of them uses a consistent theme, tone of voice, and content for emails and messages, we're sure you would have done that already...

However, a hive mind is something us humans haven't quite got the hang of yet. Not to worry, we've created the next best thing with our new Organization Defaults feature.

How it Works

Use these settings to define many of the form settings so that your authors don't have to. Remove the repetitive tasks from authors while gaining consistency across your forms. Admin staff can configure many of the fields that you typically find in the form Settings tab, such as the written language selection, theme selection, staff email notification and respondent email notification, just to name a few.

When an author goes to create a new form from scratch it will use whatever the latest settings are.

While we were creating this new area of the Admin settings we moved the "Buttons, text & messages" page in here as well. This page works a little differently to the rest of the Organization Defaults. Any changes to the buttons, text and messages will filter down to all forms, while the rest of the default settings will only affect newly created forms.

Continuous Improvements and Fixes

Workflow

Previously, smart logic transitions that link to final steps and triggered email notifications were limited to being sent to Respondents plus additional email addresses. Now you will be able to write emails that only go to Respondents and/or only go to additional email addresses. The radio button option for sending to reviewers has been enabled so that you can select it when required.
The above change has also been updated for standard transitions.
We've refined the performance of the Workflow builder when loading, saving and publishing from the Workflow tab.

Connectors

A new v4 API endpoint has been introduced that allows the developer to choose the file type from a set list of options when retrieving the image file of a signature field. Originally this was limited to the SVG file type.
The Microsoft SharePoint Connector was previously not loading all sites from the linked SharePoint instance. This has been updated to load the file list now. Customers with a large number of sites may need to wait longer for the list to load as we are limited by the speed at which the Microsoft API gives us the list each time.

Miscellaneous

The architecture of the Admin area has been split into two categories for ease of readability and navigation. All the pages are still there, just reorganized into a more logical order.
The email address used to send saved response reminders will always use the latest configured email address from the form. Previously it was not using the latest address if the response was saved prior to the address being changed by an author.
The performance of saving changes to a List that has an extremely large number of items has been improved.
When viewing the list of user accounts in the Admin area, the last login date of each user is now visible on the listing. This will make it easier to know if there are old user accounts that can be deactivated if no longer being used by staff.
The date range filter on form analytics, form responses, and organization insights pages was previously limited to going back only 5 years. This has been updated to now go back to the year 2014 instead.

16 JANUARY, 2024

We've packed a lot into this release so read on to learn all about these fantastic new additions and improvements.

New Connector: Microsoft SharePoint Lists
New Connector: Certified Payments payment gateway (US region only)
Workflow: Request Changes from the Respondent - now more configurable
Security enhancements: PCI-DSS & Microsoft Azure AD
Choose which credit card logos display in your Payment field based on the chosen payment gateway
Plus lots more bug fixes and enhancements across both the admin and resident experiences

Get Response Data to the Teams that Need it with Our New Microsoft SharePoint Connector

Available on current (non-legacy) Enterprise subscriptions. Not sure what subscription you're on? Reach out today.

Graphic illustration of a person putting data into a SharePoint list table

We know your response data doesn’t end its journey in OpenForms. Pothole reports go to maintenance teams, survey results are viewed by managers outside OpenForms, and permits are filed in document storage.

If your organization is one of many that use the Microsoft cloud, the new OpenForms SharePoint Connector makes it easy to automatically distribute response data to these people and systems.

This means your staff spend more time doing meaningful work, and less time copying, pasting, and forwarding data.

How it Works

Forms using the SharePoint connector automatically push response data - including file uploads and custom documents - to designated SharePoint lists and document libraries in your organization’s Microsoft cloud. This article will step you through the setup process for configuring the lists, document libraries, and your forms.

Once configured, each of your chosen forms sends response data to a SharePoint list as soon as a submission is received or finalized at the end of a workflow.

Leverage Microsoft's Tools

SharePoint lists feed data to Microsoft’s extensive library of integrations. Using low-code tools like PowerAutomate, your IT team can automate the distribution of that data throughout your organization.

It's not just about access. Using Microsoft's automation tools, OpenForms responses can do these and so much more:

Trigger Teams notifications
Generate Salesforce tickets
Update management-facing graphs

Recent Workflow Release Now More Configurable

In early October 2023 we released a new feature as part of Workflow for our non-legacy Enterprise subscriptions that allows you to request changes from a respondent after they've submitted their form, keeping all their original data and new changes all together in the one form response.

Now that you've had a chance to start using this ability, we've made it more flexible and configurable so that it can fit even better into your business processes. You'll be able to:

Enable/Disable this feature per form that is using Workflow.
Edit the templates for emails that are sent to the Respondent for their initial notification and information about recalling their response.
Create new reminder emails for the Respondent to make sure they don't forget to open their form and make the changes you've requested of them.
Get updated response data via the API and Data Connections.
Pipe office-use-only fields into the form display in case you want to show information to the Respondent that was filled in during the Workflow steps their response already moved through before being sent back for changes.

New US Payment Gateway - Certified Payments

This new gateway will be available for you to use in your forms across the US. If you already have a Certified Payments account you can easily get set up to start taking payments on your forms. Check out the articles for taking payments on your forms and setting up gateways or look for the logos in the Integrations > Connectors Library in OpenForms.

We are supporting the use of the Convenience Fee feature from Certified Payments so that any fees you configure in your account will flow through to the payment field automatically in OpenForms. On the form we will display a confirmation popup to Respondents prior to form submission to inform them of the fee amount and total charge.

Continuous Improvements

In addition to general maintenance of our code to keep OpenForms running smoothly and efficiently, we've included these notable fixes for bugs you've found and improvements for existing features and functionality. Here's some you may be interested in:

Security & PCI-DSS Compliance Updates

Following recommendations from Microsoft, we've updated the logout process for staff who use their Azure AD account to access OpenForms. Now you can select which AD account you're logging out of when logging out of OpenForms.
When a respondent goes to submit a form we will check if any of the regular fields in the form have collected data that is formatted like a credit or debit card number. If we find any we will stop the submission from happening to reduce the chance that card data is stored in OpenForms. An appropriate message is displayed to the respondent informing them of this and that they should contact the City about this form.

General Improvements

Esri GIS connector now supports more coordinate systems. If you were having trouble with the Location field always showing a red error when dropping a pin inside a visual boundary instead of showing a successful address entry, this should now be fixed. The supported coordinate systems have the following IDs: 4326, 6576, 26717, 28356.
The content of the error message that is displayed to Respondents when we are not able to access their GPS coordinates for our Location field are easier to comprehend and fall more in line with messages they may already see when using websites such as Google Maps.
The API key listing page now shows the date that a key was last used to access the API, allowing you to regularly check on which keys are being used and which can safely be deactivated to keep you data secure.
Admin staff can now choose which card logos are displayed in the payment field of your form based on the credit card payment gateway being used. By default we'll turn on VISA and MasterCard to be consistent with the existing form display, however now you can choose any of the following simply by updating the settings of your gateway: VISA, MasterCard, Amex, Diners Club, Discover, and JCB.