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Send automated emails to staff and respondents

OpenForms can send automated emails to respondents, staff and other recipients as form responses are submitted or - on Enterprise plans - as responses move through a workflow. 

These emails are an important part of your organization’s post-submission process. Set them up to confirm submissions, notify staff that they need to take action, or send documents such as a response summary or custom documents generated from response data. 

Response emails

All plans

Workflow emails

Enterprise plans

  • Transition notifications
    Sent to respondents or internal staff when a response moves from one step to another in a workflow.

  • Step reminders
    Sent to reviewers and other internal staff when a response has awaited review in a workflow step for a set period of time. 

Other

 

 

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