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Show or hide fields using display logic

Depending on your plan, you can make a field read-only or hide it from your responders. You can also set up your form to show or hide it under certain circumstances - we call this feature Smart Logic.

To find these options, hover over a field and select the gear icon > Display logic.

Always show a field

Always show is the default setting. It means the field will always be shown on your live form.

Always show a field as read-only

This setting is useful if you want to use a field as an example or to convey information.

  1. Hover over a field and select the gear icon.

  2. Open Display logic.

  3. Select Always show as read-only. Responders will be able to see the field, but not interact with it.

  4. Save your form.

Always hide a field

Business and Enterprise plans

Perhaps your field is only useful to you, not your responders. A good example of this is a calculation field that’s being used to work out a payment. The payment field will show the same cost as the calculation field, so you can hide the calculation to streamline your form.

  1. Hover over a field and select the gear icon.

  2. Open Display logic.

  3. Select Always hide. The field will always be hidden on your live form.

  4. Save your form.

Show or hide a field based on Smart Logic

Pro, Business and Enterprise plans

Smart Logic lets you show or hide a field if a responder has chosen a certain answer earlier in the form.

Before you set up Smart Logic make sure all your fields and sections have names, then save your form.

To set up Smart Logic for fields:

  1. Hover over a field and select the gear icon.

  2. Choose Display logic > Show or hide based on Smart Logic.
    If your field is a section, choose Smart Logic.

  3. In the drop-down menu, choose whether you want to Show or Hide the field.

  4. Select Add scenario to build a rule that defines when you want the section to be shown or hidden.

Build a rule for showing or hiding the field

The Smart Logic rule builder lets you choose the earlier answers that will determine whether your field is shown or hidden.

Build your rule using the drop-down menus. Choose a section, a field, and a response to the field, then press Add.

In this example, a rule has been set up for the ‘Dog registration’ section. The section will only be shown if the answer to the ‘Personal details’ question ‘What kind of pet do you have?’ is ‘Dog’.

If you’ve used a list to fill the options for a field, you won’t be able to build a rule that refers to a specific option. You have to set the options manually.

You can add as many rules as you want to the same scenario. The rules will layer, so the section will only be shown or hidden if all the requirements for the rules have been met.

Save your changes to add the scenario to the field. You can add as many scenarios as you want.

Remember to save the whole form when you’re finished. Now that you’re done, your responders should only see that field when they need to.

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