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Set Up Saved Responses

Team and Enterprise plans.

Enabling saved responses allows respondents to save their progress on a form and come back to it later. It is valuable when your form is long or complex, or the respondent needs to collect documents to complete it, as it provides an opportunity for the user to come back to it.

the saved form pop-up window with email link field

Once you have set up saved responses, a respondent can select Save on a form and a pop-up window will appear, through which they can copy the form link or enter their email address to have the link emailed to them.

To set up saved responses:

  1. Go to your form Settings > General settings.
  2. Check Yes, allow save progress under Save progress.
  3. Use the drop-down menu to choose how long to Keep saved responses. You can choose to keep them for 30 days, 60 days, 90 days, or Forever, and after this period they will be deleted and no longer included in reports.
  4. Select Save general settings.
    save progress settings
  5. Save and Publish your form.

Users have no access to saved responses until the respondent submits the form, but they can schedule automatic or manual email reminders for respondents in the form’s Responses tab.

Form Authors can choose the saved response settings for individual forms, but Admins can also set an Organization default for how long to Keep saved responses.

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