Our Commitment to Access for All
OpenForms is committed to helping government transform their digital customer experience. That means supporting government to make their digital content and services accessible and usable by everyone.
This is our commitment to accessibility, a web that everyone can access. When you use the OpenCities platform, including the OpenCities CMS and OpenForms, you can rest assured that all functionality is thoroughly tested against the latest accessibility guidelines and standards (with both automated tools and specialist manual checks).
The Standards We Follow
The Web Content Accessibility Guidelines (WCAG) are a set of criteria to help make web technologies and web content more accessible. Following these guidelines makes content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity, and combinations of these. Employing accessibility best practices also improves the user experience of all users.
We assess the OpenForms admin and forms views against WCAG 2.2 Level AA. A Statement of Accessibility confirming this level of compliance via internal audit is available on request.
For a breakdown of how Granicus and the OpenForms platform comply with accessibility standards, please contact Granicus support for the relevant documentation.
Your Feedback
We welcome all feedback and questions on the accessibility of our web sites, content, products, and implementations.
If you experience any barriers to accessing anything we publish or in using our products, please contact Granicus support. We can help you get the information you are looking for and will commit to doing all we can to address any underlying roadblocks on our end.